Store Policies

All sales are final, so please be sure to ask any and all questions before placing an order. Once you place an order, it means you finalize your purchase and it is not refundable and not exchangeable.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You will be responsible for re-shipping fees if the package is returned. We are not responsible for lost or stolen items. 

We endeavor to deliver all orders on-schedule. However, we cannot guarantee that our shipping providers or suppliers will not experience any shipping delays or problems then order cancellation caused by extraordinary circumstances beyond our control, for example due to adverse weather conditions or other causes not attributable to us. We are not responsible for delays due to customs.

Please note that it is your responsibility to obtain any necessary governmental permission an/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes. The order total we provide does not include these duties as they are applied and collected by the destination country’s Customs Office at their discretion. We are not responsible for these additional charges.

We reserve the right to refuse service to anyone for any reason at any time. All products are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. Your placement of an order as a customer does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Please be aware that the artwork sometimes might be sold before you place an order on this website. Thank you for understanding.

We might collect your personal information but only to use for our service on this website.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the content of this website and its service, Lenna Arty’s works, the photos of this website, use of those, or access to those or any contact on the website through which the service is provided, without express written permission by us.

Lenna Arty and the team has the discretion to update these Store Policies at any time. 

By visiting our site and/or purchasing something from us, you agree to these Store Policies.​

 

We are always happy to help you, please feel free to ask any questions.

 

All images and artworks are © Lenna Arty and copyright does not transfer with sale. Materials published on this website is protected by law and may not be copied, downloaded, used or re-used elsewhere without the agreement. © Lenna Arty All Rights Reserved and may not be reproduced in any form at any time without written permission.